Office Depot is proud to have the opportunity to partner with Meals On Wheels America. Our goal is to make purchasing from us as simple as possible. Consider our combined partnership for your total Business Essentials purchasing needs, including:
- office supplies,
- office coffee service,
- and more.
The files below provide information on how to order from Office Depot, and helpful links, tools and contacts to help you reduce the time and money spent on procuring supplies.
Frequently asked questions
How do I confirm that I am a member of the Premier Meals on Wheels contract?
Call 888-263-3423 to confirm or request to be put on the national Meals On Wheels – Premier contract, and reference Account Number 59047500.
How do I start ordering from the Office Depot website?
After you receive your log on:
The online ordering system is simple to use.
- Go to business.officedepot.com.
- Type your Login Name.
- Type your password
- Click Log In.
- The first time you log in you will be prompted to change your password and set a security question.
- Once you are logged in you may begin shopping.
I forgot my password to the Office Depot website. How can I log in?
Click the Forgot Your login name/password? link below the log-in section.
I forgot my username and password for the Office Depot website. Who do I call?
Call website customer support at 800-269-6888
Where do I get an item number for ordering?
The item number will be listed in our online catalog or within the shopping lists. The manufacturer number is always listed on the box and/or item. You can type
either number into one of your searches, and either number will cross-reference to the Office Depot Workplace product number.
How do I find the products I am looking for online?
We created Online Shared Shopping Lists to assist you with ordering core office supplies that offer you the best value. These categorized lists enable you to effectively capitalize on the cost-saving benefits of this program.
If you can’t find what you’re looking for in the shopping lists, you can usually find the item you need by typing the manufacturer’s part number or product in the search field at the top of the site.
You also can use the category searches. It works in a drilldown fashion, so try to be as specific as possible to limit your search results.
What is a Best Value item?
All Meals On Wheels contract items are tagged with a Best Value Icon. Best Value Items will sort to the top of search results once the number of results shown is reduced to 400.
What is a shopping list?
A shopping list contains items that are ordered frequently. The items can be entered by category, item number or item description. Shared shopping lists are created by your purchasing professionals and can be viewed by all preparers. Personal shopping lists are created by you, for you only. They cannot be viewed by any other preparers.
What is the difference between a shopping list and catalog?
Shopping lists usually contain items that are ordered frequently. The catalog includes the assortment of items that Office Depot sells.
I don’t find an item I need in the online catalog. Can I still order the item?
Yes. However, the Office Depot product offering has been optimized to deliver quick turnaround and competitive pricing. Please consider before sourcing alternate products. For any item not found in the catalog or any item that is restricted, contact Office Depot Customer Support Team at 888-263-3423
How do I get an Office Depot catalog?
You can access our online catalog Online Catalog link under the My Account menu. To receive a hard copy of an Office Depot catalog, order 286076 with your next order. The catalog features an incredible offering of office products. The 850+ page catalog boasts more than 10,000 SKUs. In addition to everyday office supplies, the catalog includes interiors & furniture, facility resources, technology, and private label, MWBE and recycled products. Pricing is live at time of order. To get the best value with your contract pricing, select items marked with the Best Value icon or call customer service for your pricing.
How can I find recycled items?
A recycled icon appears next to recycled items in the online catalog.
You can also find recycled items by selecting and applying the recycled icon to the left of your Search results.
Can I create my own personal shopping lists?
You can create your own personal shopping list(s) as you shop. Simply click the Add to List button at the same time you are ordering your supplies, so that you can easily find these items the next time you order. You can also create a personal shopping list from the My Shopping List link above the keyword search box. You can create as many personal lists as you would like, but you are limited to 200 items per list.
When should I place an order to receive it the next business day?
Office Depot recommends having the order created and approved by 5 p.m. in order to ensure next business day delivery.
How will I know if Office Depot received my order?
We will send an order acknowledgement to confirm your order. Always check your order acknowledgement for accuracy and product availability. If you have questions about your order after it has been placed, go to the Order Tracking page or contact Office Depot Customer Support Team at 888-263-3423
Whom do I contact if I have a question?
For questions about order placement, products, order tracking and returns, call Office Depot Customer Support Team at 888-263-3423.